SMART SHOPPER FAQ's

How do I register for the Freson Bros. Smart Shopper program?
Fill out the form: here to get started. Once you have entered your email address you will need to complete your full profile and you will be ready to SHOP-EARN-SAVE! 

How do I earn Smart Shopper points?
Earning points is hassle free! For every $1.00 spent on eligible items in-store, you will receive 10 points. There are more opportunities to earn through personalized bonus offers via email.  
(Items excluded from earning points are gift cards, phone cards, prescriptions, taxes and bottle deposits, tobacco and lottery, alcohol, and customer service. There are more opportunities to earn through personalized bonus offers via email.)

Is there a bonus offer when you sign-up?
Yes! When you sign up whether you have done this in-store, using the Freson Bros. app, or through the Freson Bros. website and you have completed your registration you will receive 5,000 points! 
How can I redeem Smart Shopper points?
For every 10,000 points you earn, these points will convert to $10.00 cash back rewards. These cash back rewards can be used as a $ off your purchase.

I am missing points.
If you are missing points from a transaction, bonus points, or profile enrolment points, please fill in our inquiry form here or email loyalty@freson.com.

Do Smart Shopper points expire?
No, Smart Shopper points do not expire, however, after a 12 month period of inactivity your Smart Shopper account will go into inactive status.

Will I receive personalized offers based on my purchases?
Yes! Watch your email for weekly offers and added opportunities to earn.  

How do I receive a key fob?
Requesting a key fob is easy. Just fill out the form here.

I am receiving an error message when I sign up.
We apologize you have received an error message on our website. Please fill out the form on the right or email loyalty@freson.com and we will resolve the issue as soon as possible.